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Remote-Only MSP
Description:
The Remote-Only MSP provides a 100% managed, pay-as-you-go fee, to provide UNLIMITED Tech Support to your computer remotely. We will monitor, maintain, and troubleshoot problems by phone and remote-control of your computer. This includes our proactive maintenance and patch management to help you avoid a wide array of common problems.
Support Hours Included:UNLIMITED
Business Hours :8:30AM - 5:30PM (Mon-Fri) excluding holidays
After Hours Call-In Support:
Remote Server Support:
Remote Workstation Support:
Server Monitoring:
Workstation Monitoring:
Server Patch Management:
Workstation Patch Mgmt:
Managed Antivirus Included:
User Account Management:
On-site Support:
Cloud-Based Exchange:Optional
Cloud-Based Backup:Optional
Guaranteed Response Time :4 Business Hours
Geographical Limitation :U.S. Customers Only.
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Configurable Options
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